Shipping policy
Thank you for shopping with Rabelkart.
We are committed to delivering your orders quickly and safely across India.
Order Processing
- All orders are processed within 24 - 48 hours after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery time:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 5–10 business days
Delivery times may vary depending on your location and courier availability.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
- We may offer Free Shipping on selected products or promotional offers.
Cash on Delivery (COD)
Cash on Delivery is available for eligible locations across India.
Please keep the exact payment amount ready when your order is delivered.
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp (where available) so you can track your shipment.
Delivery Delays
Unexpected delays due to weather conditions, festivals, strikes, natural disasters, or courier issues may affect delivery times. We appreciate your patience in such situations.
Incorrect Address
Please ensure that your shipping address and contact number are correct while placing your order.
Rabelkart is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
Failed Delivery Attempts
If delivery cannot be completed after multiple attempts due to customer unavailability or incorrect details, the order may be returned to us. Additional shipping charges may apply for re-shipment.
Damaged Package
If your package appears damaged or tampered with at the time of delivery, we recommend either refusing the delivery or recording an unboxing video while opening the package.
For damaged, missing, or incorrect items, please contact us within 24 hours of delivery at:
Please include:
- Order Number
- Photos of the product
- Photos of the shipping package and label
- A continuous unboxing video showing the package being opened from its sealed condition
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: rabelkart@gmail.com